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WHAT'S HOT!

What’s Hot? You’re hot, my dear. In a friendly, you’re so pretty and nice kinda way. Do people even read the teeny tiny words that fill up space on a website? We shall wait and see. But back to business, some Spring/Summer 2017 top trends are believe it or not, bathrobes, the new trench coat, and a shoulder. We’ll let the runway keep their bathrobes, but I can promise you some shoulder action come Spring…

Return Policy

Zoe Ltd will gladly accept returns of new, unused merchandise purchased from zoeltd.com for a full refund.  Please note our bridal collection is FINAL SALE. Returns are not accepted on bridal dresses due to the custom nature of the garment (see specific dress for details).  Merchandise purchased from other retailers, including department stores, specialty stores, or other online merchandisers must be returned to the store from which it was originally purchased, and is subject to the return policy of the original retailer. Returns must be received within 7 days of purchase and be accompanied by a copy of your receipt and return authorization email. Refunds will be made in the form of the original payment.

Please keep in mind all accessories, 'custom colored' bridal dresses are FINAL SALE.

If you are returning a gift, the return must be accompanied by the name, address and phone number of the person who purchased the gift for you. We will be happy to exchange the item, issue a credit or issue a refund in the original form of payment.

To return merchandise:

1)    Log into 'my account'

2) Click on 'completed orders', then click 'return item'

3) Fill out request.  

4) you will receive an authorization email.  Print this email and enclose it in the box.

5) Place the merchandise in the original package, or similar packaging. Make sure to enclose your authorization email in the box. Use shipping carrier of your choice. We recommend insuring your return, as we are not responsible for lost or damaged packages.

If you do not have a return label, please ship your return to:

Zoeltd.com
21-07 41st Ave, 3rd Floor
Long Island City, NY 11101

 



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